RUPPMAN TEAMS UP WITH CANADIAN COMPANY TO HEAD NORTH
By Adnews Staff
Ruppman Marketing Technologies of Peoria, Illinois will expand into Canada in June under a partnership with Media Express Group of Montreal. The duo has formed a company called The Ruppman Express Company. It will provide inbound call handling teleservices including customer service, help desk technical support, order taking, consumer relations and dealer referral. In addition, Ruppman will offer fulfillment, Internet services, integrated voice response and market research. It will service various industry segments including: consumer electronics, consumer products, packaged goods, technology, telecommunications, government, health care, finance, transportation and power industries. Until now, Media Express offered inbound call handling, call centre training programs, consulting services and e-mail management. Ruppman also has sales representation in California, Michigan, New Jersey and New York.