HONGKONG BANK OPENS PHONE BANKING CENTRE
By Adnews Staff
The Hongkong Bank of Canada launched its nationwide telephone banking service last week. Called ServicePlus Telephone Banking Centre, the service will allow customers to manage their banking needs by phone 24 hours a day, seven days a week, in English, French, Cantonese or Mandarin. ServicePlus can be accessed toll-free from Canada, the U.S., Hong Kong, Singapore, Taiwan and the U.K. The call centre is located in New Westminster, B.C. In-branch advertising promotes the service. It was created by Bryant Fulton & Shee of Vancouver. The Hongkong Bank of Canada hsa over 110 offices across Canada.
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