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New president at IntelliResponse

Toronto-based customer service software company IntelliResponse has promoted David Lloyd to the position of president. He was most recently the company's chief technology officer. Prior to that, Lloyd was chief information officer at Dexit. He has also worked at Carlson Marketing Group US and SalesDriver. Mike Dufton has departed the position of IntelliResponse CEO to take up a non-executive position on the company's board of directors.

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