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Desjardins debuts voice assistant service

Desjardins has launched a new service which allows consumers using devices equipped with Google Assistant to access information about their bank accounts. Consumers can use voice commands to retrieve account balances and the details of recent transactions in English or in French.

“We're pleased to be one of the first financial institutions in the country to offer such advanced voice assistant features,” said Desjardins president and CEO Guy Cormier. “It's another innovative way for our members and clients to interact with us, and another way our digital shift is delivering real solutions for them. This is a recent development, not needing a keyboard to interact with your devices. We're very proud of what our teams have achieved with this feature, which we can now build on to create a whole range of new services.”

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