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CRTC conducts social media initiative

The Canadian Radio-television and Telecommunications Commission has begun a social media initiative intended to gather opinions about the possible creation of a mandatory code of conduct for Internet service providers. Until March 4, consumers can visit the commission’s Facebook page to submit their views on the proposal. The code would be intended to establish consumer-friendly business practices, ensure contracts are easy to understand, and make it easier for consumers to switch providers.

“With this proceeding, we are reaching out to Canadians on the digital platforms they use, such as Facebook,” said Ian Scott, chairperson and CEO of the CRTC. “This is a great opportunity for Canadians to share with us their ideas to solve the various issues they may face when dealing with the business practices of Internet service providers.”

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