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Survey: Canadian travel rewards credit cards

Scotiabank has released the results of a national survey into the behaviour and satisfaction of Canadian members of travel rewards programs. According to the survey, 42% ranked the rapidity of points accumulation as their most important consideration in selecting a credit card with a travel program attached. The second most popular priority, held by 28% of respondents, was the program affiliated with the card. Seventeen percent were primarily concerned with the type of card, while 14% ranked the issuing bank as their most important consideration. The most frequently cited aggravations associated with travel rewards credit cards were annual fees, slow accumulation of points, and limitations on seating, airlines or flight scheduling. The survey found that 46% of program members had redeemed points within the last year, with 74% using them for travel. Eighty-four percent of these flights were for personal reasons and included other family members.

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